What to Expect When Partnering With an India-Based GCC Service Provider

Introduction

India has emerged as a global powerhouse for setting up Global Capability Centers (GCCs), offering a unique blend of cost efficiency, skilled talent, and a robust technological ecosystem. As multinational corporations (MNCs) seek to optimize operations and drive innovation, partnering with an India-based GCC service provider becomes a strategic move. This blog delves into what businesses can expect when collaborating with such providers, with a spotlight on Sansovi, a leading GCC solutions provider in India.

Understanding Global Capability Centers (GCCs)

GCCs, also known as Global In-house Centers (GICs), are offshore units that handle a company’s business operations, IT services, and other support functions. India hosts over 1,700 GCCs, making it a preferred destination due to its vast talent pool and cost advantages.

Benefits of Partnering with an India-Based GCC Service Provider

1. Cost Efficiency

Setting up a GCC in India can lead to significant cost savings. Labor costs in India are approximately 60-70% lower than in Western countries, enabling substantial savings in operational budgets.

2. Access to Skilled Talent

India produces a large number of graduates annually, particularly in STEM fields, providing a vast pool of skilled professionals ready to support high-level functions, from IT and analytics to research and development.

3. Technological Ecosystem

India’s thriving tech ecosystem, with cities like Bengaluru, Hyderabad, and Pune, offers state-of-the-art infrastructure and a conducive environment for innovation and digital transformation.

4. Regulatory Support

The Indian government has introduced policies to attract global investments and generate employment through GCCs. For instance, the Uttar Pradesh state Cabinet approved the UP GCC Policy, offering significant incentives to companies across industries to establish GCCs in the state.

Introducing Sansovi: Revolutionizing GCC Solutions

Sansovi, a division of the GoodWorks Group, offers an AI-powered platform that unifies and elevates GCC services. With over 13 years of experience, Sansovi provides end-to-end solutions for setting up and managing GCCs in India, ensuring seamless operations and strategic growth.

Key Features of Sansovi’s GCC-as-a-Service

1. End-to-End Infrastructure Setup

Sansovi handles everything from office space to IT infrastructure, allowing businesses to focus on core operations.

2. Talent Acquisition & Management

Access to a vast pool of skilled professionals tailored to your needs, with AI-powered hiring and onboarding ecosystems.

3. Compliance & Legal Support

Ensuring adherence to local laws and regulations, Sansovi provides comprehensive compliance and legal support.

4. Operational Excellence

Streamlined processes for efficient day-to-day operations, leveraging smart dashboards for performance, payroll, and hiring.

Flexible Engagement Models

Sansovi offers flexible engagement models tailored to your business needs, including:

  • Build-Operate-Transfer (BOT): Sansovi builds and operates the GCC until it’s ready to be transferred to the client.
  • Employer of Record (EOR): Sansovi acts as the legal employer, handling HR, payroll, and compliance.
  • Staff Augmentation: Providing skilled professionals to augment your existing team.
  • Fully Managed GCC: Sansovi manages all aspects of the GCC, allowing you to focus on core business functions.

Why Choose Sansovi?

  • Single Point of Execution: Infrastructure, talent, legal, compliance, and tech delivery all managed on one platform.
  • Speed to Scale: Launch operations in as little as 6–8 weeks with zero capital expenditure.
  • AI-Powered Platform: Smart dashboards, NetSkill LMS for onboarding, training, and upskilling, and analytics for performance tracking.
Conclusion

Partnering with an India-based GCC service provider like Sansovi offers numerous advantages, from cost savings and access to skilled talent to operational excellence and compliance support. With its AI-powered platform and flexible engagement models, Sansovi stands out as a leading GCC solutions provider in India, enabling businesses to scale efficiently and drive innovation.

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Sansovi by GoodWorks is an End-to-End GCC Solutions Platform to build, operate and scale GCCs in India.