"Top GCC Provider in India" - AIM Research
Read more.Introduction: A Strategic Shift in Global Operations
Global Capability Centers (GCCs) have evolved from being low-cost delivery centers to becoming critical innovation and strategy hubs. As enterprises decentralize operations for agility, India has become a preferred location and within India, Hyderabad is steadily climbing to the top.
Over the past five years, Hyderabad has seen a surge in interest from global companies aiming to establish or scale their GCC operations. With the right mix of infrastructure, talent, policy support, and innovation-driven culture, Hyderabad is redefining how and where enterprises operate globally.
This blog explores the reasons behind Hyderabad’s growing popularity and how modern enablers like Sansovi are simplifying the GCC journey.
1. Understanding GCCs and Their Role in Modern Enterprises
What is a Global Capability Centre?
A Global Capability Centre (GCC), sometimes referred to as a Global In-house Center (GIC), is a centralized unit that supports a company’s global functions ranging from IT services, finance, HR, to emerging areas like AI, analytics, cybersecurity, and product development.
Once focused on cost efficiency, today’s GCCs are tasked with innovation, digital transformation, and business strategy, making them pivotal to enterprise growth.
2. Hyderabad’s Emergence as a Leading GCC Destination
A) A Thriving Tech and Innovation Ecosystem
Hyderabad houses over 1,500 IT and tech companies, including Microsoft, Amazon, Google, Facebook, and Salesforce. With dedicated IT parks like HITEC City, Financial District, and Kokapet, the city offers ready-made ecosystems for global businesses.
B) Government Policy and Ease of Doing Business
The Telangana government has played a vital role in positioning Hyderabad as a business-friendly hub through policies like TS-iPASS (a single-window clearance system) and sector-specific incentives for IT, life sciences, and electronics.
C) Availability of High-Quality Talent
With more than 300 engineering colleges and top-tier institutes like IIIT-H, ISB, and BITS Pilani, Hyderabad ensures a steady pipeline of skilled professionals across tech, R&D, analytics, and operations.
D) Superior Infrastructure and Connectivity
Hyderabad offers affordable commercial real estate, seamless metro and airport connectivity, and high-quality residential options. The Rajiv Gandhi International Airport is among the top-ranked airports in Asia, aiding global business travel.
3. GCC Growth Trends in Hyderabad: A Data-Backed View
- According to NASSCOM, over 1,500+ GCCs operate in India, with Hyderabad now contributing over 150+ active GCCs, and growing fast.
- In FY2025, 70+ new GCCs were initiated in Hyderabad, across sectors like pharma, BFSI, IT, and retail.
Key Sectors Driving GCC Demand in Hyderabad:
- Pharmaceuticals & Life Sciences (e.g., Novartis, Sanofi)
- Retail & eCommerce (e.g., Amazon, Walmart, Costco)
- Banking, Financial Services, and Insurance (BFSI)
- Cloud and Cybersecurity
- Artificial Intelligence and Machine Learning
4. The Role of Modern Enablers: Spotlight on Sansovi
As Hyderabad attracts global attention, companies often face challenges around setup complexity, talent acquisition, compliance, and scaling innovation. That’s where Sansovi comes in.
What is Sansovi?
Sansovi is a next-generation GCC-as-a-Service platform, purpose-built to help companies design, launch, and manage Global Capability Centers in India with Hyderabad as one of its flagship delivery zones.
5. How Sansovi Simplifies GCC Setup in Hyderabad
Feature | Benefit to Enterprises |
---|---|
End-to-End GCC Lifecycle Support | From strategy to execution across hiring, infra, and governance |
AI-Powered Talent Sourcing | Faster access to Hyderabad’s top engineers and domain experts |
Regulatory & Compliance Assistance | Navigating India’s legal and policy landscape made easy |
Digital Infra & Office Setup | Ready-to-operate spaces in key tech corridors like HITEC City |
Innovation as a Service | Plug-and-play innovation labs and R&D enablement |
6. Comparative Advantage: Why Enterprises Prefer Hyderabad Over Other Indian Cities
Parameter | Hyderabad | Bengaluru / Mumbai |
---|---|---|
Real Estate Cost | 20–30% lower than Bengaluru | High |
Government Support | Proactive, business-centric (TS-iPASS) | Moderate |
Quality of Life | High, less congested | Crowded, expensive |
Talent Pool Availability | Strong in tech, pharma, and engineering | Strong, but highly competitive |
This comparison underscores Hyderabad’s sustainability, cost-effectiveness, and strategic location especially appealing to firms building long-term GCC operations.
7. Future Outlook: What’s Next for GCCs in Hyderabad?
Key Trends to Watch:
- AI and Automation-Driven GCCs
More GCCs will focus on intelligent automation, cognitive systems, and cloud-native infrastructure. - Product and Innovation-Led Centres
Hyderabad is already home to R&D centers for tech giants. Expect more GCCs to become product hubs, not just support centers. - Hybrid and Remote Work Models
With improved infrastructure, Hyderabad supports a flexible workforce, aligned with global hybrid models. - Sustainability and ESG Integration
Green buildings, electric mobility, and sustainable policies are becoming GCC mandates in Hyderabad.
Conclusion: A New Era for GCCs Begins in Hyderabad
Hyderabad’s rise as a GCC hub is not accidental it’s the result of a confluence of policy vision, talent readiness, cost advantage, and a maturing tech ecosystem. Global enterprises that once gravitated toward Bengaluru or Gurugram are now strategically choosing Hyderabad for long-term value creation.
Platforms like Sansovi are making the process more seamless than ever empowering businesses to set up, run, and evolve their capability centers with efficiency, transparency, and innovation at scale.
Whether you’re exploring your first GCC or planning to scale your existing setup, Hyderabad, powered by enablers like Sansovi, is where the future lies.
SansoviGCC by GoodWorks is an End-to-End GCC Solutions Platform to build, operate and scale GCCs in India.