Unilever Global Capability Centre (Bengaluru)

A Multi-Layered Partnership Across Talent, Technology, and Workspace Expansion

Client Overview

Unilever operates one of the world’s most influential consumer goods businesses, powered by global digital, supply chain, marketing, and technology teams. Its Bengaluru-based Global Capability Centre plays a crucial role in driving digital transformation, e-commerce innovation, analytics, brand experiences, and technology delivery for Unilever worldwide.

Engagement Overview

For many years, GoodWorks Group has partnered with Unilever’s India GCC through a combination of its entities — GoodWorkLabs (technology & talent) and GoodWorks CoWork (workspaces) — delivering a uniquely integrated solution spanning:

• Tech talent & staff augmentation
• Digital product engineering & transformation
• Workspace expansion and Grade A office infrastructure

This multi-dimensional engagement demonstrates GoodWorks Group’s ability to support GCCs across the full lifecycle of scaling: Talent → Technology → Real Estate.

Scope of Engagement

1. Talent Services (Staff Augmentation Across Digital & Tech)

GoodWorkLabs provided high-performance engineering, product, and design talent to support Unilever’s fast-growing digital programs.

Capabilities deployed:

• Full-stack developers (Ruby, Java, Node, React)
• Mobile app engineers (iOS, Android)
• Product managers & business analysts
• UI/UX designers & design strategists
• QA automation engineers
• Cloud & DevOps specialists

Our teams worked within Unilever’s global digital transformation pods, supporting platforms across commerce, supply chain, marketing automation, and consumer experience.

2. Technology Delivery (Digital Transformation & E-Commerce Platform)

GoodWorkLabs partnered with Unilever to build and deliver a complete end-to-end e-commerce / quick-commerce platform, addressing the new-age consumer demand for:

• Faster product discovery
• Real-time order processing
• Seamless checkout journeys
• Hyperlocal delivery flows
• Scalable multi-brand architecture

This platform strengthened Unilever’s ability to compete in digitally disrupted retail markets and empowered local business units to rapidly launch e-commerce initiatives.

3. Workspace Solution – Rapid Expansion at Prestige Shantiniketan, Bangalore, India. 

As Unilever’s GCC rapidly scaled, they needed immediate Grade A workspace in Bengaluru.

GoodWorks CoWork enabled:

• A 300-seater, fully managed workspace
• 20,000 sq ft of Grade A infrastructure
• Located at Prestige Shantiniketan (Whitefield, Bengaluru, India), one of India’s most premium commercial IT parks
• Immediate move-in capability to support critical expansion cycles
• Full facility operations, tech support, security, and seamless scaling
• This allowed Unilever to expand without operational friction, ensuring teams were productive from Day 1.

Impact

1. Talent Impact

• Accelerated hiring and deployment across digital, engineering, and product roles
• High retention and cultural alignment with Unilever teams
• Strengthened capability-building within the GCC

2.  Technology Impact

• Delivery of a market-ready quick-commerce solution
• Improved digital agility and consumer experience
• Enabled faster experimentation for global markets

3. Workspace Impact

• Zero downtime scale-up with enterprise-ready facilities
• Cost-efficient, flexible, and on-demand capacity
• Supported Unilever’s growing India footprint

4. Strategic Impact

A unified engagement across Tech + Talent + Real Estate, showcasing GoodWorks Group’s power as a holistic GCC partner.

GoodWorks Group Perspective

“Our partnership with Unilever is a testament to how GCCs can scale smarter when talent, technology, and workspace come together in one integrated ecosystem.”
— Vishwas Mudagal, Co-Founder, GoodWorks Group

At Sansovi GCC

Unilever’s multifaceted engagement perfectly represents Sansovi GCC’s mission:
To enable global enterprises to build, operate, and scale world-class GCCs in India through end-to-end solutions across talent, workspace, technology, and innovation.